Frequently Asked Questions

Do your prints include frames?

Currently, all prints are sold unframed.

Frames and hanging systems are not included, so you can style and display your piece in a way that suits your space best.

 

 

How long will it take to receive my order?

We ship nationwide across the Philippines via LBC.

Luzon: 3–4 business days

Visayas and Mindanao: 4–6 business days

Each poster is carefully packed in a protective cardboard tube to ensure it arrives safely and in excellent condition.

P.S. - We have Pick-Up Options if you are in or live around the Subic Bay Freeport Zone area.

 

How do I return a poster?

For more information on returns, please visit our Returns Policy page. If you have any concerns, feel free to reach out—we’re here to help.

 

What materials are your prints made from?

Each piece is produced using 250g museum-grade, matte Fine Art Paper and Japanese Archival Ink (a fade-resistant ink that lasts up to 70 years)

To maintain an inspiring collection, some posters are traded and materials may vary — but they will be marked accordingly and we will always prioritize those with:

High-quality and long-lasting print finish

Rich, accurate color profiles

Premium paper stock

 

 

Can I see your prints in person?

You can view selected prints in person at:

MOAI Cafe and Concept Store, Perea Street, Legazpi Village, Makati City

NOMAD, Subic Bay Freeport Zone, Olongapo City

 

Anything else I should know?

If you have any other questions or need assistance, don’t hesitate to get in touch! We’re always happy to help.